Strategic Projection 2016-2020 in the National Center for Minimally Invasive Surgery

Authors

  • Julian Francisco Ruiz Torres Centro nacional de Cirugía de Minimo Acceso
  • Rosalba Roque Gonzalez Centro Nacional de Cirugía de Minimo Acceso
  • Rosa Mayelín Guerra Bretaña Universidad de La Habana

Keywords:

Strategic Projection, National Center for Minimally Invasive Surgery, continuous improvement

Abstract

Introduction: The 2016-2020 Strategic Projection is the conductor thread of the acting lines that the National Center for Minimally Invasive Surgery is going to promote in the next five years to achieve a service of excellence for its patients, students, as well as contribute even more to society through the growing satisfaction of the needs and expectations of those involved.
Objective: To design the strategic projection of the NCMIS for the 2016-2020 period, emphasizing the "methods and styles of management" category.
Methods: Four stages were followed: Reflection, Diagnosis, Formulation of strategy and planning. An analysis of the content of documents was carried out (minutes of the board of directors, report of internal audits and non-conformities, results of external inspections and plans of measures, surveys of patients and relatives), brainstorming with directors of the institution, descriptive statistics techniques: frequency tables, sector diagram and Pareto diagram, cause-effect diagram, SWOT matrix. A historical, logical and documentary analysis was also carried out to know the development of the strategic direction and the planning by objectives.
Results: The analysis of the internal and external context allowed us to identify the strengths, weaknesses, opportunities and threats to fulfill the strategic aims. Those involved in carrying out the organization and the risks that could affect the satisfaction of their needs and expectations were identified. The functions, mission, vision and values of the organization were established and its strategic aims were planned. Six master strategies, each with particular strategies, were established.
Conclusions : The implementation of the 2016-2020 Projection will require the commitment and participation of all the hospital personnel and the leadership of its managers at all levels. This is why actions were planned to improve the work styles and methods, as a basic support to carry out the strategies.

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Author Biographies

Julian Francisco Ruiz Torres, Centro nacional de Cirugía de Minimo Acceso

Dr. C, Porfesor Titular, Investigador Auxiliar, Director

Rosalba Roque Gonzalez, Centro Nacional de Cirugía de Minimo Acceso

Dra. C, Profesora Titular, Investigadora titular, Master en educación Médica Superior, Subdirectora

Rosa Mayelín Guerra Bretaña, Universidad de La Habana

Dra. C, Profesora Titular, Investigadora Titular, Coordinadora de la Maestría de Calidad de la UH

References

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6. Codina A. Estilos gerenciales. Cómo manejarlos. [Internet]. 2005 [consultado 15 de noviembre de 2016]; Disponible en: http://www.degerencia.com/articulos.php?artid=751.

7. Iglesias Morell, A. Principios y métodos de administración. Material docente. CETED. 2015. Universidad de la Habana.

8. Oficina Nacional de Normalización. NC-ISO 9000:2015. Sistemas de gestión de la calidad. Fundamentos y vocabulario. 2015. La Habana.

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Published

2018-12-17

How to Cite

1.
Ruiz Torres JF, Roque Gonzalez R, Guerra Bretaña RM. Strategic Projection 2016-2020 in the National Center for Minimally Invasive Surgery. INFODIR [Internet]. 2018 Dec. 17 [cited 2025 Sep. 18];(29):42-50. Available from: https://revinfodir.sld.cu/index.php/infodir/article/view/545

Issue

No. 29 (2019): INFODIR

Section

Original Articles

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